Sunbelt Registration FAQ

1. Is there a way to get a breakdown showing what I registered for and the fee I paid for each item?
   - Yes, there is. If you are paying with a credit card, before you are asked to supply the credit card information, you will see a screen showing an item-by-item breakdown and the fee for each item in $US and in $CDN. It will look like this. Above the breakdown in red letters it will say ### Please print this page for your records. ###. That screen is the only place where you will see an item-by-item breakdown of everything you registered and paid for.  Please print that page.
   
   
2. I paid $70 for conference fees and $55 for the banquet and my total was $125. I was charged $131.75. Why the difference? What is this about?
   - We are in Canada and we use a Canadian university's web payment system and a Canadian bank and thus Canadian currency for all INSNA credit card transactions. The exchange rate at the time of your transaction was $1 US = $1.054 CDN. Your transaction amount of $125 US converted as follows: $125 US x 1.054 = $131.75 CDN. Your bank should convert this to $US when it processes the transaction. Because the conversion rate fluctuates, the final amount may vary from $125 by a few cents. The conversion rate when you register will probably not be the same as the one used in this example.
   
   
3. I need a receipt that shows how much I paid and what I paid for. How can I get one?
   - A receipt showing how much you paid in $CDN is automatically sent to the emil address you used on the registration form. It looks like this. Please print your receipt and keep it in a safe place. To see an item-by-item breakdown showing the fee for each item in both $US and $CDN, please read the answer to question #1 above.
   
   
4. I do not have a credit card and my university will not issue a cheque. Will you please send me the information so I can pay by a bank transfer?
   - We're sorry to say that we do not accept payment by bank transfers. Please find a friend who has a credit card and ask them to pay for you. Of course you will reimburse your friend. To show even more of your gratitude, make dinner for your friend and make sure you have a good bottle of wine to share.
   
   
5. Is the conference's registration fee refundable if the paper is not accepted later or visa application is not successful?
   
   - If you register for the Sunbelt conference and submit a paper that is not accepted or you are unable to obtain a visa you need to attend the conference, we will issue a refund for the conference registration fees if you let us know at least a few weeks before the conference begins.
   
   
6. I already registered, but I want to make some changes to the workshops part of the conference -- add some workshops, change the ones I'm in, or delete some workshops. How do I do that?
   
   It's easy. Just go through the registration process again as if it was your first time. You will see a page that looks like this (only bigger), showing what you have already registered for:
   
   
   
   
   Click on the check marks for things that you want to remove and click on the little squares or buttons for things you want to add. If you paid by credit card and the cost will be less than what you have already paid, you will receive a refund to your credit card. If the cost will be higher, you will have to go through the credit card information page. If you paid by cheque or bank draft, everything is more complicated because your original registration isn't completed until we receive your cheque and we can't issue refunds the way we can with credit cards; you will have to settle up with us at the conference.
   

-- August 15, 2007 --